AEMO treats complaints of misconduct seriously. AusNet Services, as the proponent, is required to report all project-related complaints and outcomes to AEMO as part of ongoing progress reporting. All concerns raised with AEMO will be treated confidentially in the first instance. AEMO will seek consent before sharing information with AusNet Services and/or other third parties. To lodge a query with AEMO, please call the AEMO Support Hub on 1300 236 600 or use the Contact Us form available online. https://aemo.com.au/contact-us
AusNet Services treats complaints of misconduct seriously. AusNet Services will manage all complaints in accordance with the AusNet Services’ Customer Complaint and Dispute Resolution Policy. Email: customersupport@ausnetservices.com.au